Terms of Service

These Terms of Service ("Terms") govern your use of the Vantura Digital website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Vantura Digital provides web development, search engine optimisation (SEO), generative engine optimisation (GEO), and paid advertising services. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate project proposal or statement of work agreed upon by both parties prior to commencement.

2. Acceptance of Terms

By engaging Vantura Digital for services, you confirm that you have the authority to enter into a binding agreement on behalf of yourself or the organisation you represent. These Terms apply in addition to any project-specific agreements.

3. Client Responsibilities

As a client, you agree to:

• Provide timely access to content, assets, accounts, and information required to deliver the agreed services
• Review and provide feedback on deliverables within agreed timeframes
• Ensure that all materials provided to us do not infringe third-party intellectual property rights
• Maintain the confidentiality of any account credentials or access we provide
• Comply with all applicable laws and regulations related to your business and online presence

4. Payment Terms

• Payment terms are specified in each project proposal or statement of work
• Unless otherwise agreed, invoices are due within 14 days of issue
• Late payments may incur interest at a rate of 1.5% per month on the outstanding balance
• We reserve the right to pause work on any project with overdue invoices until payment is received
• All prices are in New Zealand Dollars (NZD) and exclusive of GST unless stated otherwise

5. Intellectual Property

Client materials: You retain ownership of all content, branding, and assets you provide to us for use in the project.

Deliverables: Upon full payment, ownership of custom-developed deliverables transfers to you, except for:

• Third-party tools, libraries, and frameworks (which remain subject to their respective licences)
• Pre-existing code, templates, or components developed by Vantura Digital prior to or independently of the engagement, which are licensed to you for use in the project

Portfolio rights: Unless otherwise agreed in writing, we reserve the right to display completed work in our portfolio and marketing materials.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement and does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Limitation of Liability

To the fullest extent permitted by New Zealand law:

• Vantura Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website
• Our total liability for any claim arising from an engagement shall not exceed the total fees paid by you for that specific engagement
• We do not guarantee specific results from SEO, advertising, or marketing services, as outcomes depend on factors beyond our control including search engine algorithms, market conditions, and competitor activity

8. Warranties and Disclaimers

We warrant that our services will be performed with reasonable care and skill. Beyond this:

• Our website and services are provided "as is" without warranties of any kind, express or implied
• We do not warrant that our website will be uninterrupted, error-free, or free of harmful components
• Nothing in these Terms excludes or limits any consumer guarantees under the New Zealand Consumer Guarantees Act 1993 that cannot be lawfully excluded

9. Termination

Either party may terminate an engagement by providing 14 days written notice. Upon termination:

• You are responsible for payment of all work completed up to the termination date
• We will provide all completed deliverables and any work-in-progress files
• Any deposits or prepaid amounts for uncompleted work will be refunded on a pro-rata basis, less reasonable costs incurred

10. Website Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorised access to any part of the site or its systems
• Reproduce, distribute, or modify any content without our written permission
• Use automated tools to scrape, crawl, or extract data from the site without permission

11. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Vantura Digital
• Email: hello@vanturadigital.co.nz
• Website: vanturadigital.co.nz