Privacy Policy

Vantura Digital ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vanturadigital.co.nz or engage our services.

1. Information We Collect

Personal Information

When you contact us, request a quote, or engage our services, we may collect:

• Name and contact details (email address, phone number)
• Business name and website URL
• Billing information (processed securely via third-party payment providers)
• Any information you voluntarily provide in correspondence

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Interaction data collected via analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Send project updates, invoices, and service-related communications
• Improve our website, services, and user experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

3. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

• Service providers — hosting, analytics, email, and payment processing partners who assist in delivering our services
• Legal requirements — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. These include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics)
• Marketing cookies — used to measure advertising campaign effectiveness (only when you interact with our ads)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Privacy Commissioner

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Vantura Digital
• Email: hello@vanturadigital.co.nz
• Website: vanturadigital.co.nz